Cisco Managed Services Portfolio
Cisco offers simplified and consistent managed services across four key technology areas: collaboration, security, data center, and enterprise networks. They employ software-based analytics, diagnostic, and remediation tools, as well as ITIL-based processes that deliver efficiencies, mitigate risk, and make sure that your IT services are aligned with your business needs. We’ll work with you to select and combine service elements to create a customized solution that meets your specific network and technology management requirements for performance and availability.
Cisco Managed Services for Collaboration helps you meet the challenges that the increased presence of virtual offices and mobile devices place on your network and collaboration infrastructure. This service provides comprehensive support for Unified Communications (UC), UC applications, Unified Contact Center (UCC), and business video. It gives you remote 24/7 monitoring, management, and elective change services for mission-critical environments. And it helps ensure a consistent user experience from any device, anywhere.
Cisco Managed Services for Security helps protect your network from the threats posed by anytime/anywhere access. The service provides full-time, proactive systematic threat monitoring and management to help you discover and eliminate security issues before they affect your business. Unified policy and intelligent controls help secure data and manage users in today’s complex BYOD environments.
Cisco Managed Services for Data Center simplifies application and data center management, with comprehensive monitoring of Cisco data center technologies, including the complete physical and virtual environment of your computer, network, storage, virtualization, and operating systems. You’ll also reap the benefits of holistic operations management, scalable infrastructure growth, increased productivity, and risk mitigation.
Cisco Managed Services for Enterprise Networks offers comprehensive, active monitoring and management, plus end-to-end support for your infrastructure, including LAN/WAN, routing, switching, wireless, and mobility components. The service helps you verify performance and identify, isolate, and remotely resolve issues. Increased automation also allows you to speed the delivery of services and reduce the number of incident tickets requiring engineer-level intervention